FRONT DESK AGENT

A Front Desk Agent is the primary point of interaction for guests at a resort. They are responsible for offering excellent customer support, managing check-ins and check-outs, and resolving guest requests. Additionally, they often conduct tasks such as answering phone calls, booking rooms, and providing information about the accommodation and its

A Receptionist is the first point of interaction for guests at a hotel. They are responsible for offering excellent customer service, overseeing check-ins and check-outs, and tackling guest concerns. Moreover, they often conduct tasks such as answering phone calls, scheduling rooms, and providing details about the hotel and its services. Personal